Contact

A real address, not a ticket queue.

Write to us in English or Hindi. If you're stuck mid-generation, include the design you were working on and we can look at the actual job.

Getting a useful answer faster

What to include

None of this is required. It's just what turns a two-message exchange into a one-message one.

  • The email on your account, so we can find the right generations.
  • What you were trying to make — the garment type, and roughly when you ran it.
  • The reference photo, if the problem is with how the fabric came out. Nine times in ten the answer is in the reference, and the fabric photography guide may resolve it before you write to us.
  • A screenshot, for anything that looks wrong on screen rather than wrong in the output.

Other routes

Specific enquiries

Billing and refunds

Email us with the payment reference. Credit and refund behaviour is set out in the terms.

Large volumes

If your range is bigger than the largest pack on the pricing page, write to us and we’ll work out what makes sense.

Privacy and data requests

Access, correction and deletion requests are covered in the privacy policy. Email us and we’ll action them.

Security reports

Responsible disclosure details are published at /.well-known/security.txt.

Something on this site is wrong

Tell us. We’d rather correct it than leave it up.

Press and partnerships

Same address — mark the subject line and it’ll reach the right person.

Vastram Studio is operated from India and support is available in English and Hindi. More about the company is on the about page.

Or just try it and write to us afterwards.

Five free credits on signup, no card. Most questions answer themselves in the first generation.

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5 free credits on signup. No card needed.